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By Mark Kyrnin, About.com Guide to PC Hardware / Reviews since 2002

Sony Support Profile

Friday February 13, 2009

Sony is one of the biggest names in consumer electronics and over the past ten years they have grown into a big name for consumer personal computers. While their desktop computer lines never did very well, they are now one of the best selling notebook computer companies on the market. The problem is that most consumer electronics are known for toss and replace when they break but it is not that easy with a personal computer. This week I take a look at what options Sony offers to their PC customers for product problems.

Included in the profile I list the various avenues that users have for support, some published ratings of the their product support, tips and advice. In addition, I'm posting a survey below and in the profile asking users for their opinion of Sony. If you have used their support and would like to let others know of their experiences for better or worse, please feel free to post them in the comments.

How would you rate Sony's support?

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