Sony is one of the biggest names in consumer electronics and over the past decade they have grown into a big name for personal computers. While their desktop computer lines never did very well, their notebook computers have. The problem is that most consumer electronics are known for toss and replace when they break but it is not that easy with a personal computer. This week I take a look at what options Sony offers to their PC customers for product problems.
Included in the profile I list the various avenues that users have for support, some published ratings of the their product support, tips and advice. In addition, I'm posting a survey below and in the profile asking users for their opinion of Sony. If you have used their support and would like to let others know of their experiences for better or worse, please feel free to share your experience.
How would you rate Sony's support?