eMachines was purchased several years ago by Gateway who was in turn purchased by Acer. Recently, Acer has decided to discontinue the eMachines brand of computer systems. This isn't that surprising as there were very few systems released from them in the previous year and Acer has shifted Gateway to be more of the low cost brand name. The support site still exists for customers with the product but it will likely be folded into the Gateway site even more than it already is in the coming months. With this in mind, I take a look at what options eMachines offers to customers needing help.
Included in the profile I list the various avenues that users have for support, some published ratings of the their product support, tips and advice. This can be used for those thinking of buying an eMachines system. If you happened to have used eMachines' support, be sure to vote in the survey and share your experience.
How would you rate eMachines' support?