- Desktops
- customercare@abs.com
- Customer Service: 800-685-3471 (M-F 8a-11:59p Pacific)
- Fax: 626-271-9506
- 2005 Desktop Survey: n/a
- 2006 Desktop Survey: n/a
- 2007 Desktop Survey: n/a
- 2008 Desktop Survey: n/a
- 2005 Notebook Survey: n/a
- 2006 Notebook Survey: n/a
- 2007 Notebook Survey: n/a
- 2008 Notebook Survey: n/a
ABS previously had a forum system that they used for owners to discuss issues including support. They have since been retired and users will need to either use the email or phone support methods. The technical support knowledge base seems to be geared towards more general computing issues rather than technical issues. They are also soliciting feedback on how they can improve their support via email to audit@abs.com or by phone at 800-685-3471.
While I review a large amount of products from companies such as ABS Computers, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used ABS's various support options to rate how they feel they were able to resolve their problem. If you have used their support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.
How would you rate ABS Computers' support?
Comments:
If you would like to share your experience, either good or bad, trying to get support from ABS Computers for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from ABS, you can also go to the comments page and read those experiences that readers have posted.
