Products Supported:
- Desktops
- Laptops
- Monitors
- Projectors
Support Web Site:
Support Email:
- Acer Desktop or Laptop Web Email Form (Requires Registration)
Support Phone Numbers:
- Contact Support By Phone (Requires Serial Number)
Other Support Options:
PC Magazine Survey Ratings:
- 2005 Desktop Survey: n/a
- 2006 Desktop Survey: n/a
- 2007 Desktop Survey: n/a
- 2008 Desktop Survey: n/a
- 2009 Desktop Survey: n/a
- 2010 Desktop Survey: n/a
- 2011 Desktop Survey: n/a
- 2005 Notebook Survey: n/a
- 2006 Notebook Survey: n/a
- 2007 Notebook Survey: n/a
- 2008 Notebook Survey: 6.4
- 2009 Notebook Survey: n/a
- 2010 Notebook Survey: 6.4
- 2011 Notebook Survey: 5.7
Tips/Advice:
Acer has recently redesigned their support site to try and streamline the process a bit more than its previous version. Most of the information on the site will either require your product serial number or previous registration and login to access. All of the pages that require the SNID have a help box to instruct on how to locate the number on your product.
User poll:
While I review a large amount of products from companies such as Acer, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used Acer's various support options to rate how they feel they were able to resolve their problem. If you have used Acer's support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.
How would you rate Acer's support?
Comments:
If you would like to share your experience, either good or bad, trying to get support from Acer for your purchases with other readers, please feel free to post your experiences. If you are considering purchasing a product from Acer, you can also go to the comments page and read those experiences that readers have posted.
