Products Supported:
- Laptops
- Desktops
- Monitors
- Consumer Electronics
Support Web Site:
Support Email:
- support@trigemusa.com
Support Phone Numbers:
- US Support: 1-714-429-8999 (Mon-Fri 8a-5p Pacific)
Other Support Options:
PC Magazine Survey Ratings:
- 2005 Desktop Survey: n/a
- 2006 Desktop Survey: n/a
- 2007 Desktop Survey: n/a
- 2008 Desktop Survey: n/a
- 2009 Desktop Survey: n/a
- 2010 Desktop Survey: n/a
- 2011 Desktop Survey: n/a
- 2012 Desktop Survey: n/a
- 2005 Notebook Survey: n/a
- 2006 Notebook Survey: n/a
- 2007 Notebook Survey: n/a
- 2008 Notebook Survey: n/a
- 2009 Notebook Survey: n/a
- 2010 Notebook Survey: n/a
- 2011 Notebook Survey: n/a
- 2012 Notebook Survey: n/a
Tips/Advice:
Averatec is low cost PC manufacturer that is really a branch of the Trigem computer company. The Averatec support was absorbed by the parent company and resulting in a number of web site and phone number changes for support. It is unclear how this change may have impacted the overall level of support to end users. Much of the same features still exist between the old site and the new save the ability to submit a trouble ticket online.
User poll:
While I review a large amount of products from companies such as Averatec, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used Averatec various support options to rate how they feel they were able to resolve their problem. If you have used Averatec's support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.
How would you rate Averatec's support?
Comments:
If you would like to share your experience, either good or bad, trying to get support from Averatec for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from Averatec, you can also go to the comments page and read those experiences that readers have posted.
