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Dell - Technical Support Profile

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Products Supported:

  • Desktops
  • Laptops
  • Tablets
  • Printers
  • Monitors
  • Servers
  • Storage
  • Networking

Support Web Site:

Support Email:

Support Phone Numbers:

  • Technical Support (In-Warranty): 1-800-624-9896 (24/7)
  • Technical Support (Out of Warranty - Fee Based): 1-822-6031 (7a-midnight Central)
  • Mobile Devices and Tablets: 1-800-308-3355 (24/7)
  • Small/Medium Business Support: 1-800-822-8695 (24/7)
  • Pro-Support Contract Holders: 1-866-362-5350 (24/7)
  • Alienware Technical Support: 1-800-254-3692 (8a-midnight Central)
  • TTY Support: 1-877-335-5899 (M-F 8a-4:30p Central)

Other Support Options:

PC Magazine Survey Ratings:

Tips/Advice:

Whenever you contact Dell for support, they want to know your service tag number for the product that needs support. If you are unsure what your service tag is, you can still get support but it may take longer. Dell has a page detailing how to find your service tag number. In addition, Dell may have supplied you with a customer ID when you placed your order that also can help things along. Using all of this can create a Express Service Code.

User poll:

While I review a large amount of products from companies such as Dell, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used Dell's various support options to rate how they feel Dell was able to resolve their problem. If you have used Dell's support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.

How would you rate Dell's support?

View Results

Comments:

If you would like to share your experience, either good or bad, trying to get support from Dell for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from Dell, you can also go to the comments page and read those experiences that readers have posted.

Share Your Experience

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