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Falcon Northwest - Technical Support Profile

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Products Supported:

  • Desktops
  • Laptops

Support Web Site:

Support Email:

  • support@falcon-nw.com

Support Phone Numbers:

  • Telephone Support: 888-800-7440 (9a-6p Pacific)
  • International Support: 541-858-5665 (9a-6p Pacific)
  • Fax Support: 541-858-5699

Other Support Options:

PC Magazine Survey Ratings:

Tips/Advice:

Falcon Northwest's has redesigned their website and moved away from a full flash page. This makes finding information on the pages much easier. Falcon still does not directly link to drivers for most of their computer systems instead relying on customers downloading drivers directly from the manufacturer of the parts.

User poll:

While I review a large amount of products from companies such as Falcon Northwest, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used Falcon Northwest's various support options to rate how they feel they were able to resolve their problem. If you have used their support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.

How would you rate Falcon Northwest's support?

View Results

Comments:

If you would like to share your experience, either good or bad, trying to get support from Falcon Northwest for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from Falcon Northwest, you can also go to the comments page and read those experiences that readers have posted.

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