- Desktops
- Laptops
- Components
- Component Support Mail Form
- Notebook Requests Can Only Be Made Via User Login to Support Site
- Techincal Support: 1-626-581-3001 (M-F 7a-6p Pacific)
- MSI Branded Laptops and All-In-Ones: 1-888-447-6564 (M-F 7a-6p Pacific)
- 2005 Desktop Survey: n/a
- 2006 Desktop Survey: n/a
- 2007 Desktop Survey: n/a
- 2008 Desktop Survey: n/a
- 2005 Notebook Survey: n/a
- 2006 Notebook Survey: n/a
- 2007 Notebook Survey: n/a
- 2008 Notebook Survey: n/a
MSI is fairly new to the laptop and desktop market of selling their own systems. They previous were a component and supplier to resellers. Because of this, their support is very fragmented. Owners of the laptops will need to use separate pages from those of the desktops and all-in-ines and from people who have MSI branded components. Be sure you are using the appropriate page and have your model and serial numbers available.
While I review a large amount of products from companies such as MSI, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used MSI's various support options to rate how they feel they were able to resolve their problem. If you have used MSI's support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.
How would you rate MSI's support?
Comments:
If you would like to share your experience, either good or bad, trying to get support from MSI for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from MSI, you can also go to the comments page and read those experiences that readers have posted.
