Products Supported:
- Desktops
- Laptops
- Workstations
- Servers
- Rackmounts and Blades
- Storage
Support Web Site:
Support Email:
- Polywell Computers Support Email Form
- Techincal Support: support@polywell.com
Support Phone Numbers:
- Technical Support: 1-800-300-7659
- International Support: 1-650-871-3921
Other Support Options:
- Live Chat
- Polywell FAQ
- Download Drivers
- Polywell RMA Request Form
- Hard Drive RMA Request Form
- Service Depot (San Francisco Bay Area)
PC Magazine Survey Ratings:
- 2005 Desktop Survey: n/a
- 2006 Desktop Survey: n/a
- 2007 Desktop Survey: n/a
- 2008 Desktop Survey: n/a
- 2005 Notebook Survey: n/a
- 2006 Notebook Survey: n/a
- 2007 Notebook Survey: n/a
- 2008 Notebook Survey: n/a
Tips/Advice:
Polywell has very limited information on their web site to assist users with smaller issues. In fact, the download drivers page can be very confusing because the user needs to know details such as the motherboard rather than a specific Polywell PC model. Much of their support is handled through a third party rather than by themselves which can make things a bit more complicated.
User poll:
While I review a large amount of products from companies such as Polywell Computers, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used Polywell's various support options to rate how they feel they were able to resolve their problem. If you have used Polywell's support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.
How would you rate Polywell's support?
Comments:
If you would like to share your experience, either good or bad, trying to get support from Polywell for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from Polywell, you can also go to the comments page and read those experiences that readers have posted.
