Products Supported:
- Laptops
- Tablets
- Monitors
- Desktops
- Printers
- Storage
- Consumer Electronics
Support Web Site:
Support Email:
Support Phone Numbers:
- Technical Support: 1-800-726-7864 (9a-9p Eastern)
Other Support Options:
PC Magazine Survey Ratings:
- 2005 Desktop Survey: n/a
- 2006 Desktop Survey: n/a
- 2007 Desktop Survey: n/a
- 2008 Desktop Survey: n/a
- 2009 Desktop Survey: n/a
- 2010 Desktop Survey: n/a
- 2011 Desktop Survey: n/a
- 2012 Desktop Survey: n/a
- 2005 Notebook Survey: n/a
- 2006 Notebook Survey: n/a
- 2007 Notebook Survey: n/a
- 2008 Notebook Survey: n/a
- 2009 Notebook Survey: n/a
- 2010 Notebook Survey: n/a
- 2011 Notebook Survey: n/a
- 2012 Notebook Survey: n/a
Tips/Advice:
Samsung has been a major electronics company that has been building computer systems for many years. It is only recently that they have started selling laptops, tablets and printers in the US market. The site itself is pretty much geared towards supporting all their products, computers and consumer electronics. To get the most out of their support, knowing the model number of your product will let you look up the information much faster than scrolling through the very large menus to drill down to your product.
User poll:
While I review a large amount of products from companies such as Samsung, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used Samsung's various support options to rate how they feel they were able to resolve their problem. If you have used Samsung's support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.
How would you rate Samsung's support?
Comments:
If you would like to share your experience, either good or bad, trying to get support from Samsung for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from Samsung, you can also go to the comments page and read those experiences that readers have posted.

