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Samsung - Technical Support Profile

By , About.com Guide

Products Supported:

  • Laptops
  • Tablets
  • Monitors
  • Desktops
  • Printers
  • Storage
  • Consumer Electronics

Support Web Site:

Support Email:

Support Phone Numbers:

  • Technical Support: 1-800-726-7864 (9a-9p Eastern)

Other Support Options:

PC Magazine Survey Ratings:

Tips/Advice:

Samsung has been a major electronics company that has been building computer systems for many years. It is only recently that they have started selling laptops, tablets and printers in the US market. The site itself is pretty much geared towards supporting all their products, computers and consumer electronics. To get the most out of their support, knowing the model number of your product will let you look up the information much faster than scrolling through the very large menus to drill down to your product.

User poll:

While I review a large amount of products from companies such as Samsung, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used Samsung's various support options to rate how they feel they were able to resolve their problem. If you have used Samsung's support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.

How would you rate Samsung's support?

View Results

Comments:

If you would like to share your experience, either good or bad, trying to get support from Samsung for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from Samsung, you can also go to the comments page and read those experiences that readers have posted.

Readers Respond: Reader Experiences and Opinions of Samsung's Support

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