Products Supported:
- Desktops
- Laptops
- Servers
Support Web Site:
Support Email:
Support Phone Numbers:
- Customer Service: 1-800-262-6622
Other Support Options:
PC Magazine Survey Ratings:
- 2005 Desktop Survey: n/a
- 2006 Desktop Survey: n/a
- 2007 Desktop Survey: n/a
- 2008 Desktop Survey: n/a
- 2009 Desktop Survey: n/a
- 2010 Desktop Survey: n/a
- 2011 Desktop Survey: n/a
- 2012 Desktop Survey: n/a
- 2005 Notebook Survey: n/a
- 2006 Notebook Survey: n/a
- 2007 Notebook Survey: n/a
- 2008 Notebook Survey: n/a
- 2009 Notebook Survey: n/a
- 2010 Notebook Survey: n/a
- 2011 Notebook Survey: n/a
- 2012 Notebook Survey: n/a
Tips/Advice:
Systemax has essentially halted all sales of their own brand name PCs and instead sales various other brands through its Tiger Direct and CompUSA web sites. They still provide support for their existing computer customers althogu the web site is very limited in its information. Users will really need to know how to search for information as there is little detail on the main page with the search of the knowledgebase being the primary means of getting information.
User poll:
While I review a large amount of products from companies such as Systemax, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used Systemax's various support options to rate how they feel they were able to resolve their problem. If you have used Systemax's support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.
How would you rate Systemax's support?
Comments:
If you would like to share your experience, either good or bad, trying to get support from Systemax for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from Systemax, you can also go to the comments page and read those experiences that readers have posted.
