Systemax - Technical Support Profile

• Desktops
• Laptops
• Servers

• Systemax Computers Support

• Support Center Email Form

• Customer Service: 1-800-262-6622

• Knowledge Base
• Downloads
• Support FAQs
• Product Registration

• 2005 Desktop Survey: n/a
• 2006 Desktop Survey: n/a
• 2007 Desktop Survey: n/a
• 2008 Desktop Survey: n/a
• 2009 Desktop Survey: n/a
• 2010 Desktop Survey: n/a
• 2011 Desktop Survey: n/a
• 2005 Notebook Survey: n/a
• 2006 Notebook Survey: n/a
• 2007 Notebook Survey: n/a
• 2008 Notebook Survey: n/a
• 2009 Notebook Survey: n/a
• 2010 Notebook Survey: n/a
• 2011 Notebook Survey: n/a

Systemax has a very disappointing support site. The site doesn't even have the company name in the URL or visible on the page. In fact, they don't really provide much support at all. It is really up to the customer to try and find their answers either by searching the database or using the contact forms. So be as precise as possible to try and avoid wading through lots of unrelated information. Having the serial number will yield the best results.

While I review a large amount of products from companies such as Systemax, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used Systemax's various support options to rate how they feel they were able to resolve their problem. If you have used Systemax's support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.

How would you rate Systemax's support?

• Excellent
• Above Average
• Average
• Below Average
• Poor

View Results

Comments:

If you would like to share your experience, either good or bad, trying to get support from Systemax for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from Systemax, you can also go to the comments page and read those experiences that readers have posted.

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