Toshiba - Technical Support Profile

• Laptops
• All-In-One PCs
• Tablets>/li>
• Storage

• Toshiba Service and Support

• None Provided

• Computer Technical Support: 1-800-457-7777
• Alternative Computer Support: 1-949-859-4237

• Platinum Support Page For Kira Products
• Virtual Help Desk
• Toshiba Forums
• Drivers and Software
• Troubleshooting Assistant
• Product Registration
• Warranty Information

• 2005 Desktop Survey: N/A
• 2006 Desktop Survey: N/A
• 2007 Desktop Survey: n/a
• 2008 Desktop Survey: n/a
• 2009 Desktop Survey: n/a
• 2010 Desktop Survey: n/a
• 2011 Desktop Survey: n/a
• 2012 Desktop Survey: n/a
• 2005 Notebook Survey: 6.6
• 2006 Notebook Survey: 6.7
• 2007 Notebook Survey: 6.6
• 2008 Notebook Survey: 6.7
• 2009 Notebook Survey: 6.8
• 2010 Notebook Survey: 6.9
• 2011 Notebook Survey: 7.5
• 2012 Notebook Survey: 5.9

Toshiba redesigned their web site to be more dynamically driven. With this new site design, it requests your product information to try and give you a more detailed support experience that pertains just to that product. The menu system for this is quite good, but if you do know the exact model number you can filter on that instead. If you happen to own one of their new Kira branded premium computers, they have a completely seperate service and support group.

While I review a large amount of products from companies such as Toshiba, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used Toshiba's various support options to rate how they feel they were able to resolve their problem. If you have used Toshiba's support either via web or phone, please vote in the following poll to let others know how your experience turned out.

How would you rate Toshiba's support?

• Excellent
• Above Average
• Average
• Below Average
• Poor

View Results

Comments:

If you would like to share your experience, either good or bad, trying to get support from Toshiba for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from Toshiba, you can also go to the comments page and read those experiences that readers have posted.

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