- Desktops
- Laptops
- Workstations
- Servers
- Support: 1-804-897-6166 (9a-10p M-F, 12p-4p Sat, Eastern)
- 2005 Desktop Survey: n/a
- 2006 Desktop Survey: n/a
- 2007 Desktop Survey: n/a
- 2008 Desktop Survey: n/a
- 2005 Notebook Survey: n/a
- 2006 Notebook Survey: n/a
- 2007 Notebook Survey: n/a
- 2008 Notebook Survey: n/a
Velocity Micro has recently rebuilt their whole support website. The new hub layout takes a bit of getting used to as many sites have moved away from framed designs. Most of the information is contained under the Self Help (or Knowledge Base) section. Users can register for an account to have a more customized support experience.
While I review a large amount of products from companies such as Velocity Micro, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used Velocity's various support options to rate how they feel they were able to resolve their problem. If you have used their support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.
How would you rate Velocity Micro's support?
Comments:
If you would like to share your experience, either good or bad, trying to get support from Velocity Micro for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from ABS, you can also go to the comments page and read those experiences that readers have posted.
