Products Supported:
- Desktops
- Laptops
- Servers
- Rackmount
- Storage Arrays
Support Web Site:
Support Email:
- support@ztsystems.com
Support Phone Numbers:
- Standard Desktop and Notebook Support: 1-201-559-1064 (M-F 9a-6p Eastern)
- Lifetime Desktop and Notebook Support: 1-888-984-8899 (24x7)
- Servers: 1-201-559-1064 (M-F 9a-6p Eastern)
Other Support Options:
PC Magazine Survey Ratings:
- 2005 Desktop Survey: n/a
- 2006 Desktop Survey: n/a
- 2007 Desktop Survey: n/a
- 2008 Desktop Survey: n/a
- 2005 Notebook Survey: n/a
- 2006 Notebook Survey: n/a
- 2007 Notebook Survey: n/a
- 2008 Notebook Survey: n/a
Tips/Advice:
Zt Systems has a very limited amount of information on their support website. The sections are all together whether you have a consumer or enterprise product that tends to confuse things a bit. Some sections also require that you have registered the product and have a login in order to access them. This can make things more difficult to get support than they need to be. Whenever you contact support, they will request that you have your product serial number available for them.
User poll:
While I review a large amount of products from companies such as Zt Systems, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used Zt Systems' various support options to rate how they feel they were able to resolve their problem. If you have used their support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.
How would you rate Zt Systems's support?
Comments:
If you would like to share your experience, either good or bad, trying to get support from Zt Systems for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from Zt Systems, you can also go to the comments page and read those experiences that readers have posted.
