eMachines - Technical Support Profile

• Desktops
• Laptops
• Monitors

• eMachines Customer Care

• eMachines Support Web Email Form

• US Support: 1-866-586-2237 (5a-Midnight, Pacific)
• Canada Support: 1-866-598-2237 (5a-Midnight, Pacific)

• eMachines Live Chat (3am-Midnight, Pacific)
• Product Registration
• Drivers and Downloads
• Answers by eMachines (Pay Service)
• eMachines PC Security Center
• Product Warranties

• 2005 Desktop Survey: 6.7
• 2006 Desktop Survey: 7.0
• 2007 Desktop Survey: 6.7
• 2008 Desktop Survey: 6.4
• 2009 Desktop Survey: n/a
• 2005 Notebook Survey: n/a
• 2006 Notebook Survey: n/a
• 2007 Notebook Survey: n/a
• 2008 Notebook Survey: n/a
• 2009 Notebook Survey: n/a

Because eMachines is a budget oriented computer company, their options for support are a bit more limited. When contacting the support either via web email, live chat or phone, but sure to have the model numbers and serial numbers of the products in question. This is required for the email and live chat methods.

While I review a large amount of products from companies such as eMachines, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used eMachines various support options to rate how they feel they were able to resolve their problem. If you have used eMachines' support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.

How would you rate eMachines' support?

• Excellent
• Above Average
• Average
• Below Average
• Poor

View Results

Comments:

If you would like to share your experience, either good or bad, trying to get support from eMachines for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from eMachines, you can also go to the comments page and read those experiences that readers have posted.

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